All ACT! Products will allow you to manage the customer relationship at the contact level and somewhat at the account level.

Team or user security – Ability to share specific contacts with specific users (Kathy cannot see Paul’s contacts) or to manage contacts by territory

Field level security – Ability to only have certain users see specific fields

Password security – Ability to control user passwords

Workgroup functionality – Ability to invite meeting attendees, search for all available personnel for a meeting  and sharing companies resources (i.e. conference rooms, projectors, etc.)

Remote users – Also known as Sync users or Web users

Hosted ACT! Solution – Low cost alternative to buying new hardware and maintaining that hardware

ACT! by Sage Premium for Workgroups and Premium for Web

ACT! Premium products can also be used in a hybrid environment with some users accessing a database locally, some users having a remote copy on their laptops and some users only having web-based access